Privacy Policy

Last updated: January 2025

The Looking Glass Store respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Information You Provide

• Contact details: name, email address, phone number
• Shipping address: street, city, state, ZIP code
• Payment information: card details (processed securely through our payment gateway)
• Order history and preferences

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our site
• Referring website and search terms

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Send promotional emails (only if you opt in)
• Improve our website and product offerings
• Prevent fraud and unauthorized transactions

Cookies

We use cookies to enhance your shopping experience, remember cart contents, and analyze site traffic. You can disable cookies in your browser settings.

Data Security

We use SSL encryption to protect your data during transmission. Payment information is processed through PCI-compliant payment gateways.

Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Contact Us

For privacy questions, email info@thelookingglassstore.com or write to us at 7706 Matthews Mint Hill Rd, Mint Hill, NC 28227.